These terms are written to be read. They cover what Trusted Directive is, what it costs (including the renewal price — up front, as always), what happens to your documents if you cancel, and how sharing and emergency access work.
Last updated: July 2, 2026
These Terms of Service (“Terms”) are an agreement between you and Trusted Directive (“Trusted Directive,” “we,” “us”). They govern your use of the trusteddirective.com website and the Trusted Directive service — the secure document vault, sharing features, and related tools (together, the “Service”). By creating an account, joining the waitlist, or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.
Our Privacy Policy describes how we handle personal information and is part of these Terms.
Trusted Directive is a secure digital vault for estate and legacy documents with pre-authorized sharing and emergency access. It is positioned as an “online tool” under the Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA), adopted in most U.S. states: the directions you set in the Service about who may access what are legally recognized instructions for your digital records held here.
To be equally clear about what the Service is not:
You must be at least 18 and able to form a binding contract to create an account. You’re responsible for the accuracy of the information you provide, for safeguarding your login credentials, and for activity under your account. Tell us promptly if you believe your account has been accessed without authorization.
The full price list, stated here just as it is on the pricing page:
Subscriptions renew automatically each year at $60 unless you cancel first. We will notify you before a renewal charge. If we ever change a price, we’ll tell you before it applies to you, and the change takes effect at your next renewal — never mid-term. You can cancel anytime from your account; cancellation stops future charges and your subscription runs through the period already paid.
Trusted Contact accounts are free — view-only, by invitation from an end user, with no payment method required.
You retain all rights to the documents and information you store in your vault. You grant us only the limited license needed to operate the Service: storing, encrypting, backing up, classifying, and displaying your content to you and to the people you’ve authorized. Three commitments we make in writing:
You’re responsible for what you upload: store only content you have the right to store, and keep originals of legally operative documents (a stored copy of a will is a copy — courts generally require the original).
All sharing in the Service is set by you, in advance, with explicit scope. When you invite a Trusted Contact or link a partner, you approve what they can see, and you can revoke access at any time.
Partners linked to your vault see document metadata only — document category, dates, and gap signals. The Service does not show document content to partners.
Professionals who distribute Trusted Directive to clients do so under a separate partner agreement, which governs commission terms where commissions are permitted. Partners are independent professionals, not our employees or agents; the advice they give you is theirs. Compensation to attorneys is subject to applicable rules of professional conduct, and where those rules prohibit referral compensation, none is paid.
Don’t use the Service to:
We may suspend accounts that violate these rules — with notice where practicable, and always preserving your export rights under Section 6.
The Service — its software, design, and content we authored — belongs to Trusted Directive and its licensors. These Terms don’t transfer any of it to you beyond the right to use the Service. Your documents remain yours (Section 6).
We work to keep the Service available and reliable, and we treat reliability as part of the trust promise — but no online service can promise uninterrupted availability, and we don’t. We may improve or change features over time. If we ever discontinue the Service, we will give you advance notice and a reasonable window to export everything — the export guarantee in Section 6 survives wind-down.
Except as expressly stated in these Terms, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet every requirement or be error-free. Nothing in this section limits the specific commitments we do make: the pricing disclosure in Section 5 and the document-ownership and export commitments in Section 6.
To the maximum extent permitted by law, Trusted Directive will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim arising out of these Terms or the Service is limited to the amount you paid us in the twelve months before the claim arose. Some jurisdictions don’t allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify Trusted Directive against claims arising from your violation of these Terms or your misuse of the Service, including storing content you had no right to store or misrepresenting your authority to access a vault.
You can stop using the Service and cancel at any time. We may terminate or suspend access for material violation of these Terms. On any termination, the commitments in Section 6 hold: your documents are never held hostage, and you keep the ability to export them.
If we change these Terms in a way that matters, we’ll notify you — by email or a notice in the Service — before the change takes effect. The “last updated” date at the top always reflects the current version. Continued use after the effective date means you accept the updated Terms.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Wyoming, and both sides consent to their jurisdiction.
Questions about these Terms? Contact us — a real person answers. For how we handle personal information, see the Privacy Policy.